22 Jun CRS 121 | Win-Win Negotiation Techniques CRS 121 | Win-Win Negotiation Techniques Friday, June 22, 2018 (8:30 AM to 5:00 PM) 8.00 CE Hours Atlanta REALTORS® Center, Atlanta, Georgia Designations & Certifications Details You're Registered! DescriptionLocationInstructors To successfully represent and satisfy their customers, agents must be effective negotiators. In fact, the most recent NAR Profile of Home Buyers and Sellers reports that 87% of buyers identified negotiation skills as a very important quality for their real estate agents. Since another key element of success is developing and sustaining relationships, agents must consider not only the outcome of a negotiation but also their rapport with the other party. This course provides negotiation strategies that enable you to achieve mutually satisfying results rather than haggling over issues that can derail transactions. Through highly-interactive role playing activities, you will develop and practice scripts that can prepare you to successfully negotiate with all parties in a transaction, including clients, other agents, and service providers. After completing this course, you will be able to: • Establish and maintain rapport with other parties in a negotiation • Learn about other parties needs and identify their interests • Effectively prepare for negotiations by exploring actionable solutions and creating a game plan • Respond more effectively to issues that commonly arise during your transactions Atlanta REALTORS® Center Atlanta REALTORS® Center5784 Lake Forrest DriveAtlanta, GA 30328 Map & Directions Mike Selvaggio Mike Selvaggio has been in the real estate business since 1975. He is a licensed broker and REALTOR® in Delaware. He actively markets new-home communities, sells and lists resale homes, develops land and is a broker owner of Delaware Homes, Inc. Selvaggio was named REALTOR® of the Year in 1990 for the state of Delaware. Also he has served as President of the Delaware Association of Realtors® and his local board. He has published several articles and authored many courses for REALTORS® throughout the United States and in the Caribbean. As a Life Director for the Home Builder’s Association of Delaware, Selvaggio has been able to bring sales and marketing ideas that not only work, but have been “field tested,” to students. His two most exciting professional accomplishments were earning the CRS and CCIM Designations. He thoroughly enjoys educational sessions while teaching as a Certified CRS Instructor and a master Ninja Selling Instructor. Serving as the 2008 National President of the Council of Residential Specialists has given him a great opportunity for national insight into the real estate profession. He is available to help REALTORS® and his clients with a goal of “Exceeding Expectations.”